This morning saw the arrival of a new juice cleanse from Pure Viva Cleanse. An offer from LivingSocial meant that the 3 day juice cleanse was reduced to £59 (normal value £99) together with a £10 delivery charge.
The ordering process was a little cumbersome. Firstly you are required to make your booking online via the website. I would have then expected something further about arranging delivery but you’re left hanging with your account indicating that it is ‘on-hold’ but no further explanation. FYI despite my order having been delivered this morning this order in my account remains ‘on-hold’.
I waited to see if the status would change or anyone would contact me – they now had my details in my account. A few days later when nothing had changed, I telephoned the number on the website. My call went through to a mobile and I felt was answered in an abrupt fashion. I enquired about how to set up the delivery date and was quickly told to give this information and order number over the phone together with payment details for the £10 delivery cost. When I asked about the ‘on-hold’ reference on the website being misleading I was told this was how the website worked. Not great customer service for a first time sale.
Packaging – The juices are grouped into ‘daily’ heat-sealed plastic bags which are rammed into a chill bag. The contents are only mildly cold and the bag barely able to close. I’m also acutely aware that there are no instructions, leaflets or information within the package.
There are 6 juices a day, each in a 330ml bottle and numbered to make it easier. In addition there is a bottle of ‘lemonade’. I’m unsure if this is a separate drink or like other detox juicing programmes contains lemon juice for adding to the first hot or cold water of each day.
I have looked at the website for programme instructions, more particularly with reference to the ‘lemonade’ but feel the most informative programme instructions to be on the LivingSocial offer page.
It appears the lemonade is an additional drink and I will need to buy some fresh lemons for my morning water and lemon ‘wake-up’ drink.
Enjoyable green juice. Not too ‘green’ in flavours for those new to juicing!
Juice 3 – Garcinia Essential Berry Extract (daily)
Garcinia Cambogia, Acai Berries, Blueberries, Goli Berries, Raspberries, Green Coffee Extract
Juice 4 – Energiser (daily)
E3 Live AE, Coconut Water, Pineapple, Mint, Ginger
Juice 5 – Refresh Tonic (daily)
Romaine, Pear, Mint, Cabbage, Cucumber
Juice 6 – Skin Deep (daily)
Strawberry, Kiwi, Lemon, Apple
I’ll let you know how I’ve got on with this cleanse in a few days.